Friday, October 8th, 2004
Shopping for Service
By T. Yuen
In August I took Anna (my 13 year old granddaughter) to Pearlridge Shopping Center (Aiea, Hawai’i) for a day of shopping. We decided to rate the service of each store at which we made purchases. Service was rated thus: Very nice, So-so, and Awful. Of the 8 stores we visited, 2 were Very nice…sales personnel were genuinely gracious and accommodating…

